What Are Home Care Packages?

Home Care Packages offer affordable in-home care for older Australians with complex needs, providing coordinated support for daily tasks and intensive care requirements.

Home Care Package, Your Way

Working Together with Trilogy

Trilogy Care and Amigo Personal Care Services have partnered to ensure you have access to high-quality home care services via your Home Care Package.


Trilogy Care will focus on assisting you with self-managing your Home Care Packaging while Amigo Care Services focuses on delivering the services you need to stay at home for longer.

Ready to take the next step? Fill out the form below to schedule a free consultation.

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Am I Eligible for These Services?

Eligibility for a Home Care Package is assessed and allocated by My Aged Care. To qualify, you must meet one of the following criteria:

Older Adults:

Aged 65 or over (or 50 and over for First Nations people) who require coordinated care services to remain at home.

Younger Individuals:​

Living with a disability, dementia, or other care needs not addressed through specialist services.

Aged Care Services:

Simple Steps with

Amigo Personal Care

1

Face-to-Face Assessment

  • Visit the My Aged Care Website or call
    1800 200 422.
  • Complete an online or phone assessment.

2

Apply for Aged Care Services

  • An ACAT team member will visit your home.
  • Discuss:
    • What you can do.
    • What help you need.
    • Your care goals.

3

While Waiting for Your Package

  • Submit an income assessment to Services Australia or DVA.
  • Trilogy, your case manager, will guide you through planning your services.

4

Start Your Services

  • Sign your agreement within 56 days after allocation.
  • Trilogy will explain costs and services, and Amigo Personal Care will deliver tailored support to meet your needs.

5

Manage Your Care

  • Receive monthly invoices and activity summaries from Trilogy.
  • Amigo Personal Care ensures high-quality services while collaborating closely with your case manager.

Need Help? Contact Us!

Why Choose our Home Care Package?

At Amigo Personal Care, we are more than just service providers — we are your partners in care. Here’s why choosing us makes a difference:

Maximize Your Care Budget

Opt for Self-Managed Services (15% provider fee) to access 11% more budget for additional hours of care and tailored support.

Personalized Care

Work directly with our team for services customized to your unique needs, ensuring comfort and independence.

Seamless Collaboration with Trilogy

Whether you choose Self-Managed (15% Provider fee) or Self-Managed PLUS (26% provider fee), we ensure smooth communication and service delivery.

Choose Amigo Personal Care to make the most of your Home Care Package and enjoy care designed around you.

How can we support you?

Service Bathing, hygiene, and grooming

To help you maintain your personal hygiene and grooming standards.

Service Meals and food preparation

To help ensure that you continue to eat well.

Service Help with impairments or continence

To help manage particular conditions and maximise your independence at home.

Service Cleaning, laundry, and other chores

To help you keep your home clean and liveable.

Service Aids to stay independent

To help you with mobility, communication, reading, and personal care limitations.

Service Transport

To get you out and about to appointments and community activities.

Service Social outings, groups and visitors

To help you remain social and interact with your community.

Service Day / overnight respite

To support you and your carer by giving you both a break for a short period of time.

Take the First Step

Start your journey to a more fulfilling life today.

Home Care Package

Prices

*The calculations provided are based on the following conditions:

  • Services are scheduled during standard hours, which are from 6:00 AM to 6:00 PM, Monday to Friday.
  • Public holidays are not included in these calculations.
  • The hourly rate used is $64 per hour.
  • Services requested outside the specified hours (evenings, weekends, or public holidays) will result in adjustments to the hourly rate and may reduce the total number of hours available.
  • These calculations are estimates and subject to change based on service needs and timing.
  • For custom requirements, please contact us to confirm availability and updated calculations.

Testimonials

What other customers says about our services

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Your Peace of Mind, Our Priority

Contact us today to learn more about our services.

Frequently Asked Questions

These are some of the most frequently asked questions from our new clients

What types of assistance do you offer?

At Amigo Personal Care, we provide comprehensive support tailored to meet the unique needs of older adults and individuals requiring home care. Our services include personal hygiene assistance, mobility support, medication management, coordination of medical appointments, meal preparation, light housekeeping, and social engagement. Our goal is to empower you to live independently while achieving your personal goals and enhancing your quality of life.

At Amigo Personal Care, we take pride in delivering exceptional care through a meticulous caregiver selection process. Each caregiver undergoes extensive background checks, specialized training in aged and disability care, and detailed assessments to ensure they meet our high standards of quality and compassion. We carefully match caregivers to participants based on skills, experience, and cultural preferences, ensuring a personalized and supportive connection. Our team is dedicated to providing compassionate, reliable, and high-quality care to support your unique journey.

Absolutely! At Amigo Personal Care, we offer round-the-clock support, ensuring you have access to the care you need at any time of day or night. Our 24/7 availability reflects our commitment to providing continuous, reliable care, offering you and your loved ones peace of mind and unwavering support whenever it’s needed.

To qualify for a Home Care Package, you must generally be an Australian citizen or permanent resident aged 65 or older, or a younger person with a disability. Eligibility is assessed through the Australian Government’s Aged Care Assessment Team (ACAT) or Regional Assessment Service (RAS), which evaluates your needs and determines the appropriate level of care. Income and asset tests may also apply to determine any contributions required.

Home Care Packages provided by Amigo Personal Care can include a variety of services tailored to your individual needs, such as:

Personal care: Assistance with showering, dressing, and toileting.
Social support: Participation in social outings and activities to promote engagement and well-being.


Our services are designed to empower you to live comfortably and independently while achieving your personal goals.

You have the flexibility to choose your own care providers or work with a trusted Home Care Package provider like Amigo Personal Care. We can help you find the right providers that align with your needs and preferences, ensuring you receive high-quality, personalized support.

Amigo Personal Care is a dedicated Home Care Package provider committed to supporting you in managing your package effectively. Our role includes assisting with the creation of a personalized care plan, sourcing suitable care providers, coordinating services, and managing your budget to maximize the benefits of your package. We are here to ensure your care is tailored to your goals and delivered seamlessly.

Your Journey to Independence Starts Here

Take control of your future with our personalized home care solutions.

Take the First Step Towards Better Care